Learn how in this video.
Promethean smart board pen.
If it works on another board the problem may exist with the previous board and not the pen.
Promethean is a global leader in interactive displays and interactive screens for education that expand student perspectives in the classroom.
Promethean s activpen is battery free designed to write just like a pen and act just like a mouse.
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By dee higgs january 14 2016 january 14 2016 3 43833.
You can start the calibration process either from the board or using the software on your computer.
First determine if the pen will work on another board.
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If defective turn it in to your building tech to determine if it is under warranty.
View our support articles and software downloads for this product.
If it works on a colleague s board the pen is not defective.
Another possible reason for the pen s failure could be.
You do need to use the promethean pen to select different tools etc in notebook though.
This is because without the smart board and the smart product drivers our sw cannot differentiate between finger touch vs.
The digital pen is included with the activpanel and offered as an accessory to the activboard touch.
View our manuals documents downloads and support articles for promethean activdriver available for windows mac and linux operating systems.
View our manuals and support articles for this product.
Promethean board pen ceases to write.
If the cursor and the activpen or your finger do not align on the activboard calibrate to realign them.
Check if the pen works on another promethean board.
The promethean board pen called activpen is a component of the system and an important interactive tool.
If you touch the promethean pen to the board and see that the pen tip does not align with the arrow the board needs to be calibrated.